Remember when call centers were symbols of India’s economic boom?

by Rashmee

Posted on August 24, 2017


That phase is long over. Automated calling systems have already taken a lot of those jobs, which had Indians with suspiciously Anglicised names and accents to match dealing with all-sorts – computer trouble-shooting and credit card issues, etc. – for overseas customers. Sometimes, they even mentioned the local weather in the city the customer was … Continue reading “Remember when call centers were symbols of India’s economic boom?”

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Rashmee has lived and worked in several countries in the past decade, including Afghanistan, India, Haiti, Tunisia, the UAE, US and UK